Returns Policy

ilumatereadubai.ae is an affiliate intermediary site that provides information and guidance on Home LED strip and cabinet lighting accessories. We do not sell products directly or handle returns. All return requests are managed by the merchant or supplier you purchased from. Our role is to assist you by forwarding your request to the relevant merchant or supplier when needed.

How Returns Are Handled

Returns are processed entirely by the merchant or supplier. They set their own return timelines, conditions, and procedures. We do not approve, process, or complete any return ourselves. If you have a return issue, you should first check the merchant’s return policy provided at the time of purchase.

Our Intermediary Support

If you need help understanding the return process or contacting the merchant, you can reach us at contact@ilumatereadubai.ae. We can forward your request to the merchant or supplier for their attention. Please note that we cannot guarantee specific outcomes or timelines, as those depend on the merchant’s policies.

What to Include in Your Request

• Your order reference number (if available)
• The name of the merchant or supplier
• A brief description of the issue
• Any supporting documents, such as photos or receipts

Important Note

ilumatereadubai.ae acts solely as an intermediary to provide guidance and forward user requests to merchants or suppliers. All returns are handled by the merchant or supplier. We only provide guidance and contact support at contact@ilumatereadubai.ae.